SERVICES
Managed IT Support Designed for SME's
As an SME ourselves, we understand the challenges of running a business. The last thing you need is the added stress of dealing with IT and technology issues. That’s why we’ve tailored our IT support services specifically for SMEs, offering flexible and reliable solutions that enable you to focus on what you do best—growing your business.
Whether you're a solo entrepreneur or a larger team, we can customise our support plans to meet your specific needs and adjust them quickly as your business evolves. Our proactive and responsive team ensures your technology remains smooth and efficient, preventing disruptions that could affect your operations or productivity. Let us take care of your IT challenges, so you can move forward with confidence and focus on driving your business forward.
Think of us as your dedicated internal IT team.
We will take responsibility and care of all your IT & technology by providing a complete support package that includes key feature such as:
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Inclusive remote & on-site support
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We support all technology from Windows to Mac
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Round the clock infrastructure monitoring 365 days a year
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Managed anti-virus & backups
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Proactive ransomware protection
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Automated patch and update management
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Simple to use self-services portal to create and manage tickets
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Licencing & asset management
With our comprehensive support package, you can have peace of mind knowing that your IT infrastructure is in expert hands. Our dedicated team ensures seamless, uninterrupted service, so you can focus on growing your business while we handle the complexities of your technology.
WHY US
Why Choose Us As Your IT Provider
We could tell you loads of reasons to why you should choose us but here are 3 key reasons
Fixed Monthly Price
For a fixed monthly price, all your staff and IT infrastructure are fully supported and covered under our Service Level Agreement (SLA).
Flexible Pricing
We offer a simple and flexible pricing structure, tailored to meet your specific needs and requirements.
No Hidden Fees
We believe in complete transparency with our pricing. There are no hidden fees in our IT managed support, so you’ll never face any unexpected costs. You only pay for what you actually need.
PROACTIVE IT SUPPORT
How we ensure your technology is always working
MONITOR
We continuously monitor your entire IT infrastructure for any issues, whether they’re minor or critical.
ALERT
If an issue is detected, our monitoring tools will automatically create a support ticket in our helpdesk portal.
RESOLVE
Using a mix of automated scripts and remote support, our team will quickly resolve any issues that arise.